Why buy from Harper Wells?

In a competitive market, saturated with special offers and give-aways, where price transparency is available to all and here to stay and why should you deal with HarperWells?

“I have been involved with good wine for over 30 years now, and have had various sized collections through the years. In dealing with wine merchants across the country, France and the USA, I have never come across an organization with such superb service and top notch skills in every area as Harperwells. The key word is true excellence. I cannot recommend them too highly. Harperwells is clearly one of the finest wine merchants in the world.“ Don Taylor, CEO SwivelSecure.

• We have a friendly, reliable and professional service that our customers believe is second to none. We are easily contactable and you can rely on us for straight forward, unbiased answers and solutions on demand.
• We are a small company that relies on the satisfaction of each and every one of our customers. We cannot afford to let you down. Our business is built on long term relationships and not on special offers and one-off sales.
• Every e-mail is responded to within 24 hours during normal working hours but normally within the hour. Regular customers will be issued with a number for out of hours enquiries.
• We will always supply any additional information on wine styles, food & wine matching, drink-by dates, storage, travel and more. Tasting notes and images are always available.
• We deal only in wines from the worlds most dedicated winemakers, chateaux and estates. We always buy direct from the estate or their official agent. We buy only after tasting and never, ever on reputation or obligation. This way the first class condition of the wine is guaranteed - we never buy from the "grey market".
• Because we specialise in buying parcels of top wines our purchasing power is big and because we are small company our overheads are low. Our prices are always competitive and reviewed regularly.
• All our prices include VAT & delivery. There are no hidden extras to pay.
• If you are not satisfied with your purchase on first view or taste we will collect and refund in full.
• We have superb contacts around the world; we work patiently and loyally with our chosen winemakers, earning us access to outstanding parcels of rare wines that other merchants simply would not see.
• Our nationwide next-day delivery service is first-class.
• Above all we treat all our customers and suppliers as we would wish to be treated ourselves. We don't expect or deliver second best.